What is the minimum order quantity?
For each range, you can order single cases of a product to make
a mixed pallet. Minimum order quantities apply for each range as
How do I place an order?
The easiest way to place an order is to use your Personalised
List from which you can generate an electronic order form (Excel
spreadsheet). Enter in the required quantities and then email it
back to your Account Manager.
Log on and go to My Account. Your Personalised Lists will be
listed under My Products.
We will process your order and send you a quotation, including
freight costs, for your final approval.
If you do not have email please contact your Account Manager to
make alternative arrangements.
For books and greeting cards, please log on and download the
I am happy with my order. How do I approve my order
The easiest way to approve your quote is by logging on and going
to My Quotations, under My Account.
A list of outstanding quotations and their status will appear.
Click Approve next to the quotation you would like to
approve. You will then receive a copy of the order confirmation by
How long is my order quotation valid for?
Printed on each quotation is the expiry date. If you wish to
proceed with your order, you will need to confirm your acceptance
before this date.
My quotation has expired. How do I get a new
Log on to My
Account and go to My Quotations. Click on
Re-quote next to the applicable order. Your Account
Manager will be in contact with a new quotation.
How can I pay for my order?
We can accept a variety of payment methods. Please contact your
Account Manager to discuss your options.
Can I see prices on the website?
Please log in with your user name and password to see
What is a price period?
For many of our products, we operate a three-weekly price
period. Prices from period to period may increase or decrease, when
manufacturer's change their prices. For this reason, we are unable
to guarantee prices.
Printed on each order quotation is the expiry date. Quotations
must be approved before this date for the prices to be honoured.
Goods must also leave the warehouse within 48 hours of the
"Effective Until" date printed on your quotation.
Why do I have to order my seasonal products in
Seasonal products such as Easter and Christmas are only
available for a limited period. Stock is produced to order by the
manufacturers and they require goods to be ordered in advance.
When can I order Seasonal products?
Our Seasonal products are very popular and include favourites
such as mince pies, Christmas puddings and chocolate Easter
Seasonal products are available by advanced order. Approximate
ordering periods are:
Will I have to pay Value Added Tax (VAT)?
UK based customers will be required to pay current UK Value
Added Tax on all standard-rated goods.
European Union (EU) based customers are exempt from VAT only if
they have advised Ramsden International of their registered VAT
number and it has been confirmed to be valid.
Check if you have a registered VAT number.
Customers based outside of the EU and UK are zero-rated and
therefore not required to pay VAT.
Breakfast cereals are worth £1.51 billion a year in the UK, with
cereal snacks worth an additional £438.3 million. Cereal snacks can
be thanked for the revival of the breakfast category.
© 2009-2010 Ramsden International. All rights reserved. Ramsden
International is a trading name of S D Ramsden & Co Limited.
Registered in England and Wales. Company registration No.
07902211 Your visit to this site and the use of the
information hereon is subject to the terms of our Legal