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Phone: +44 (0) 1472 809 000
Phone: +44 (0) 1472 809 000

Customer Service Support

Our experienced and dedicated team of Customer Service Export Advisors (CSEAs) are the central point of contact for customer requests and queries. The team provide world-class service to a variety of customers based in 133 countries, from small independent retailers to large supermarket chains.

Ramsden 20181106 0136
Two of our Customer Service Export Advisors

Support includes, but is not limited to, assistance with the use of ROCS, advice for current orders and aftercare for previous orders. CSEAs also receive, quote and process customer orders through to invoice stage, in accordance with territory requirements.

Contact Our Customer Service Export Advisors

Need assistance with your order or need to speak to a member of the team? Contact us now.

Speak to an Advisor

Our CSEAs provide support throughout the order process by coordinating with other functions of our business to answer enquiries and organise your orders promptly, all while compiling the information you need for a smooth import experience.

We understand how important clear communication is, whether that’s by email or on the phone. Which is why we have the added benefit of our teams speaking a total of 21 different languages, so there is always someone on hand to offer support with a wide variety of queries in our customers native language.

Ramsden 20181106 0207

Customer Service Team

Our Customer Service team are available Monday-Friday all day from 08:30 – 17:30 GMT.

Contact Us
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Our People

Here at Ramsden International, our team are the heart of our company. Find out more about our people here.

Our People